Join CitiPhone TeleVideo Platform The Fastest Growing Video Conferencing Platform

More features and security come standard more than any other video teleHealth platform. Clear video conferencing and a suite of integrated features provide a superior experience for you and your patients. No set up costs and no hidden fees. Sign up and start seeing patients today with a 7-Day Free Trial.

Billable Video Consult

MedPhone gives you accessibility to your patients when you want it, and where you want it. You can see patients where they want to be seen without ever leaving where you are in your car, home, office or a plane. See your patients anywhere with billable video consults. MedPhone takes care of all the bills and make sure you get paid. We know that seeing your patients where they want to be seen, right at their home at anywhere else moments notice is so imortant. Its important because your patient feels cared for. Medphone gives you that ability and creates an opportunity for you to provide better care and keeps your patients loyal. MedPhone provides unlimited video streaming telehealth. Our easy-to-use one-click interface makes it simple for patients to join and receive the care they value from your office right where they are in an instant, they are seeing you. MedPhone's many features allow you to chat, share files, and record sessions confidently knowing your telehealth platform is fully HIPAA compliant.

Telehealth Appointments

HIPAA Video includes an easy-to-use scheduling functionality, that reminds patients of their upcoming telehealth appointments, lets you see your whole day at a glance, and reduces no-shows on patients that just couldn't make it in and it keeps your practice moving in a profitable direction.

Accurate On-call Information

Your practice should have all the tools it needs to succeed. Even our Free Trial is unrestricted. Access our entire platform, create accounts for as many or as few of your staff and patients as you’d like. Try every feature together for 7 days, without ever entering a credit card until you’re ready. No hidden fees. No startup costs. No limits. Just Remote Visits, Real Simple.

HIPAA Compliant Message Delivery and Confirmation

MyCitiPhone Video Smartphone Apps (free with service) receive HIPAA compliant text messages instantly from our servers. Returning calls from the app replaces the provider's mobile number with your office number. CitiPhone's Smartphone Apps automatically sends notification to our servers when a message has been read. If the message goes unread for a set period of time, CitiPhone Video App follows a pre-set escalation protocol to ensure the message is delivered. Older technology, alphanumeric pagers or text-capable mobile phones don't provide the speed or confidentiality and are not HIPPA compliant. Citiphone Apps deliver seeing patients with speed and confidentiality.

Real-time Web Portal Access

All messages and their data are available for view on the MyCitiPhone Video Manager(MCPVM) secure web portal. Messages can be sorted by any field and searches can be performed using built-in or custom queries fields. Reports can be printed out in several formats or exported for patient record management. Messages can also be sent directly from the portal to any provider in your account.

Dependability

CitPhone's supervisory staff is here to answer any questions that you or your callers may have. Well-trained, professional operators are always available to make on-call changes, location adjustments, and account modifications. CitiPhone's technical and engineering staff is on-call around the clock to handle any type of technical emergency. Should disaster strike, CitiPhone's Servers, and internet connectivity and power sources are redundant, eliminating any service interruptions. CitiPhone's software is proprietary, providing flexibility in designing custom applications.

Our Services

1	Secure Chat	Secure Messaging with end-to-end encryption. A Myriad of Messaging Options.
2	Screen Sharing	Share your screen to discuss notes or lab test results to ease communication with your patients. 24/7 Live Operator Live Operator Customer Service For Your Use Our Click To Call Icon
3	Appointment Scheduling	24/7 Live Operator Appointment Scheduling
4	Share Files Securely	Upload test results, worksheets, or other notes. Transfer files to your patients for them to complete or download.
5	Screen Recording	With our built-in screen recording you can record any session for later review.
6	Software Tech Support	24/7 Live Operator Friendly, Fast And Accurate Tech Support Professionals For Your Software
7	Waiting Room	Our virtual Lobby gives your patients a place to relax and wait for you.
8	All Devices & Browsers	Cross device and wide browser compatibility to ensure everyone will have the same experience.
9	Highest Resolution Video	HIPAA Video uses cutting edge technology to deliver the absolute sharpest possible quality even in low bandwidth environments.
10	Video Web Receptionist	We deliver state-of-the-art video communicatons that are the best in the industry. Your customers can see our customer service reps face-to-face on video right on your website or their smart phone anywhere in the world with out leaving your office.

WHY CITIPHONE

• E-Z TO USE. BE UP AND RUNNING WITHIN SECONDS. HASSLE-FREE SET UP.
• CUSTOM-TAILORED TO SUIT YOUR INDIVIDUAL BUSINESS NEEDS
• ONLINE ACCOUNT ACCESS. EASY TO SEE WHATS GOING. GET REPORTS
• GIVE YOUR PATIENTS THE BEST CUSTOMER SERVICE EXPERIENCE IN THE BUSINESS
• IMMEDIATE CALL PICK UP BY AN EXPERIENCED PROFESSIONAL SPECIALIZING IN YOUR FIELD

Why You Need Us